Anyone who has any contact with the IT governance and management area ends up facing the indication that the information technology area must be aligned with the business and that is right, because otherwise this area would be out of step with the rest of the company, would be providing only operational support perhaps not helping the company to achieve its goals.
See, we have just brought new information - the company has objectives - maybe you work in a small business and there is no such concern in it, but when it starts to reach higher levels it is important that you seek knowledge from recognized authors or administrators and it is It is quite possible that you will come across "Strategic Planning".
In your company's strategic planning, it is where the company's objectives will be defined and it is with these objectives that the IT area must be aligned. In this strategic planning there will probably be a whole diagnosis of the areas that make up the company and among these areas will be the information technology area.
See the information technology area being aligned with the company's business should act as a catalyst to achieve the company's goals and for you to make this possible there are several documents and good practices already consolidated that can serve as a guide for you, for example the ITIL library and also the Cobit framework.
As you study these documents and work to implement good practices in the company where you work, you will come across a series of "procedures" that can help you to make the information technology area as well prepared as possible to serve as a catalyst for the search for company goals. Among some examples of "procedures" or documents that will be generated is an information security policy, a business continuity plan, a company risk plan where the technology area is covered together, a strategic plan for the technology area, anyway.
Another point to be considered and that is often underestimated when working to have an IT area aligned with the business is the experience of the technical professional. Your company will most likely not be able to produce the systems that are used for day-to-day work and then there will be someone who will present the possibilities of systems available on the market to meet the needs of the business, specialized companies will offer the your company needs to run the business. This is where the professional's experience comes in, as he will have a sense of what is good and what is not good for the company. Several factors must be evaluated when acquiring a system, equipment or technology. The quality of the product must be evaluated, the response time of the application "speed", number of problems that occur in a certain period of time, bugs, response time for support, rate of return on investment, usability of the product, in short, there are several points that must be evaluated in order to have a product that is most aligned with the needs and objectives of the business. This also applies to the technology professionals to be hired, do they have the necessary background to make the business grow? Do they have innovative ideas and are they engaged with the needs and goals of the business?
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